Services
Services provided by Deltaco Baltic UAB to clients
Typical core services:
- Range and availability
- Bulk breaking
- First level technical support (pre-sales)
- Logistics and delivery
- Order consolidation
- Product information (electronic product cards, catalogs, booklets delivery, etc.)
Optional services:
- Products sourcing
- Simplified supply logistics
- Consignment stocking
- Extended credit and project financing
- Second level technical support (post sales)
- Technical training
- Logistics (drop shipment to ultimate customer)
- Project management coordinating the supply of several suppliers and shipping to multiple locations
- Marketing acting as intermediate
- “Back To Back” ordering
- Buffer stock warehouse management
- Bundling products
- Direct supply
- RMA management
- Buffer spare parts stock management
- Spare parts logistics management
- Post sales warranty and after warranty
- Product cards creation for customers (ERP, MDM and WEB)
- CRM services
Services provided by Deltaco Baltic UAB to producers
Typical core services:
- Demand generation
- Supply fulfillment
- Market information
Specialized services:
- Channel account management
- Channel business intelligence
- Sales out reporting
- Programs management
- Inbound, outbound and reverse logistics
- Cooperation fund management
- Bulk breaking
- Special channel financing and credit offerings
- Financing through credit provision
- Channel credit risk
- In-market product management
- Customer marketing and lead generation programs
- Conference and exhibition services
- Channel training
- Consignment stocking (for electronic commerce)
- Producer managed inventories (development stage)
- Channel and consumer research
- Outsourced services management
- Warranty management
- “Break-fix” operations
- Second level technical support (post sales)
- “Front line” technical support
- In-market representation
- Marketing fund deployment
- Marketing planning and implementation based on ROI results
- Brand image creation and development or international image strategy adaptation in local market
- On site image projects management
- Multileveled key accounts management
- Customer data base and analysis
- Multicultural connector
- Targets and local sales plans establishing and managing
NEW! Deltaco Baltic UAB opened an e-shop for Latvian market in February 2017. VISIT E-SHOP