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Services

Services provided by Deltaco Baltic UAB to clients

Typical core services:

- Range and availability

- Bulk breaking

- First level technical support (pre-sales)

- Logistics and delivery

- Order consolidation

- Product information (electronic product cards, catalogs, booklets delivery, etc.)

Optional services:

- Products sourcing

- Simplified supply logistics

- Consignment stocking

- Extended credit and project financing

- Second level technical support (post sales)

- Technical training

- Logistics (drop shipment to ultimate customer)

- Project management coordinating the supply of several suppliers and shipping to multiple locations

- Marketing acting as intermediate

- “Back To Back” ordering

- Buffer stock warehouse management

- Bundling products

- Direct supply

- RMA management

- Buffer spare parts stock management

- Spare parts logistics management

- Post sales warranty and after warranty

- Product cards creation for customers (ERP, MDM and WEB)

- CRM services

Services provided by Deltaco Baltic UAB to producers

Typical core services:

- Demand generation

- Supply fulfillment

- Market information

Specialized services:

- Channel account management

- Channel business intelligence

- Sales out reporting

- Programs management

- Inbound, outbound and reverse logistics

- Cooperation fund management

- Bulk breaking

- Special channel financing and credit offerings

- Financing through credit provision

- Channel credit risk

- In-market product management

- Customer marketing and lead generation programs

- Conference and exhibition services

- Channel training

- Consignment stocking (for electronic commerce)

- Producer managed inventories (development stage)

- Channel and consumer research

- Outsourced services management

- Warranty management

- “Break-fix” operations

- Second level technical support (post sales)

- “Front line” technical support

- In-market representation

- Marketing fund deployment

- Marketing planning and implementation based on ROI results

- Brand image creation and development or international image strategy adaptation in local market

- On site image projects management

- Multileveled key accounts management

- Customer data base and analysis

- Multicultural connector

- Targets and local sales plans establishing and managing

NEW! Deltaco Baltic UAB opened an e-shop for Latvian market in February 2017. VISIT E-SHOP

 

DELTACO LietuvaBeko LietuvaGorenje Lietuva
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Contacts:

R. Kalantos g. 32, LT-52494 Kaunas
+370 37 302905
info(@)deltacobaltic.eu